It's on a refrigerated van, {{ first_name|default:'there' }}
It left the cave this morning packed with a wool liner and two frozen gel packs, rated to hold cellar temperature for 48 hours. That window is the reason this email exists rather than a generic dispatch note.
Unwrap it. The shipping film is for transit, not storage.
II.
Re-wrap in the wax paper enclosed, then into the fridge drawer.
III.
Take it out an hour before you eat it. Cold cheese tastes of nothing.
If it arrives warm, soft where it should be firm, or a day late — tell us within 24 hours and we send a replacement on the next van. No photographs, no form.