Last updated: 2026-05-04
This page is a working draft. The policies described below reflect EmailTemple's intended approach. A counsel-reviewed version ships before the studio opens to paid customers. For privacy questions in the interim, write to marc@emailtemple.com.
What we collect
Account data: email, password hash, billing details processed by Stripe. Usage data: which generations you ran, which templates you exported, which ESP you connected. Server logs: IP address, user agent, request paths, retained for 90 days for security and operations.
How we use it
To operate the studio, bill the right amount, support you when something breaks, and improve the product based on aggregate usage. We do not sell your data and we do not run third-party advertising.
Who we share it with
Subprocessors only — vendors we need to operate the service: Stripe (billing), MailerLite (transactional email), Cloudflare (hosting and CDN), and the AI inference providers behind the studio (currently Anthropic and OpenAI). Each subprocessor has a data-processing agreement and processes your data on our instructions.
Your rights
Under GDPR and CCPA you can request access to your data, correction of inaccuracies, deletion of your account and associated data, and export of your data in a machine-readable format. Email marc@emailtemple.com with your request and we'll respond within 30 days.
Cookies and analytics
EmailTemple uses Cloudflare Web Analytics, which is cookieless and aggregate. We do not set marketing cookies and we do not require a cookie banner. Logged-in sessions use a single first-party cookie for authentication.
International transfers
EmailTemple is operated from the EU. If your data crosses borders to a subprocessor (e.g. Stripe in the US), the transfer relies on the relevant EU↔US transfer mechanism in force at the time, with standard contractual clauses as a fallback.
Retention
Account data is retained while your subscription is active and for 90 days after cancellation, after which it is deleted unless we are required to retain it for legal or accounting reasons (typically up to 7 years for billing records).
Contact
Privacy requests, complaints, or questions: marc@emailtemple.com.
Changes to this policy
We update this page when our practices change. Material changes are announced via email to active customers at least 30 days before they take effect.